Empowerment Ventures, LLC Prepaid Card Complaint

General purpose card Managing, opening, or closing account

Empowerment Ventures, LLC Prepaid card department,

General purpose card Managing, opening, or closing account Texas

on - - weekend i was affected by the RUSHCARD fiasco.I didnt recieve my direct deposit as i normally do and when i did i wasnt able to access my online account due to being locked out. I am not able to check my balances due to the text alerts not working. the problem was said to be fixed however here it is time for pay again and i have not recieved anything. I have attempted to reach out to RUSH Card at - and i continue to get hung up on. I would just like to be able to access my money so that i can move my services elsewhere.

Empowerment Ventures, LLC customer in Texas
Oct 28, 2015

* Source: CFPB Complaint Database

Empowerment Ventures, LLC response to complaint:
In progress

Created with Highcharts 4.2.3Empowerment Ventures, LLCComplaint HistoryComplaints10/201511/201512/20151/20162/20163/20165/201611/20160255075100125150Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Empowerment Ventures, LLCManaging, opening, or closing account3.7%0.7%95.6%Closed with explanationClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging, opening, or closing account0.6%53.7%16.6%8.9%20.0%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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