Empowerment Ventures, LLC Prepaid Card Complaint

Payroll card Adding money

Empowerment Ventures, LLC Prepaid card department,

Payroll card Adding money Michigan

I am a rushcard holder, and two weeks ago there was some type of glitch with their system once they upgraded their technology. Because of this, I was unable to gain access to my funds that were supposed to be direct deposited the day before. I also was not able to reach anyone at Rushcard for several days, and still have been unable to reach anyone as of today. This caused my bills to be late, and I am now trying to play catch up on the expenses that I had during that time.

Empowerment Ventures, LLC customer in Michigan
Oct 28, 2015

* Source: CFPB Complaint Database

Empowerment Ventures, LLC response to complaint:
In progress

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