ACE Cash Express Inc. Debt Collection Complaint

Payday loan Taking/threatening an illegal action threatened to sue on too old debt

ACE Cash Express Inc. Debt collection department,

Payday loan Taking/threatening an illegal action Threatened to sue on too old debt North Carolina

I took out a payday loan with Ace Cash months ago. Unfortunately, I experienced some financial hardships and my mother unexpectedly passed away during - 2015. With this being said, I have received multiple harassing and threatening calls from the following agencies : Ace Cash, - and - ( - ). I 've been threatened by way of voicemail : stating that a lawsuit would be filed, a sheriff would come to my home or job, phone calls would be made to my employer to obtain my income and so forth. I have never received any collection correspondence via mail but I do have - saved voicemails in which - different collection agents are threatening me with legal proceedings. The contact numbers for all agencies are the following : -, -, - & -. My - account was charged without my approval for $60.00 today vs. $50.00. When I complained the collection agency threatened me again with legal proceedings. Subsequently, I canceled my debit card and I have filed a dispute with my bank. Rep. - - with - agreed to send me something in writing via email to no avail.

ACE Cash Express Inc. customer in North Carolina
Oct 27, 2015

* Source: CFPB Complaint Database

ACE Cash Express Inc. response to complaint:
Closed with explanation

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Contact ACE Cash Express Inc.

https://www.acecashexpress.com/
(972) 550-5000
[email protected]
1231 Greenway Drive, Suite 600 
Irving TX 75038
ACE Cash Express Inc.
ACE Cash Express Inc.

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