Capital One Credit card department,
This issue is related to Kohl 's Department Store Charge Payment # -. I made payment of $150.00 on -/-/2015. My checking account was debited twice for this amount for a total of $300.00. When I called the company to reverse the additional payment they said that they would issue a check in 90 days for that amount. Now I do not have access to my money for 90 days and they have no intention of paying interest on the amount they are " holding '' for that period.
Capital One customer in Pennsylvania
Oct 25, 2015
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.capitalone.com/ |
| Phone | (703) 720-1000 |
| [email protected] | |
| Address | 1680 Capital One Dr McLean VA 22102 |
| Capital One | |
| Capital One |
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