Empowerment Ventures, LLC Bank Account Or Service Complaint

Empowerment Ventures, LLC Bank account or service department,

Other bank product/service Using a debit or ATM card New York

I lost my card two days ago, there was $940.00 on it. I tried to call right away to have a replacement mailed and to have that card blocked but I kept getting hung up on or I 'd get through and wait, and after - minutes of waiting, I 'd still get hung up on. What if someone would 've found my card? I would 've been screwed because I was n't able to get a hold of someone right away. I trusted these people with my money and what 's worse is that I get outsourced to people in the - or -. I finally got a hold of someone just now after - minutes of waiting. This is unprofessional and now I have to wait to pay the rest of my bills. I still ca n't access my account online!