Residential Credit Solutions Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

Residential Credit Solutions Mortgage department,

VA mortgage Loan servicing, payments, escrow account Georgia

Residential Credit Solutions placed my VA Home Loan account into bankruptcy status although I have not recently filed bankruptcy. I called and emailed them after receiving their letter notifying them that they made a mistake and I sent proof but they refuse to remove the active bankruptcy status from my account. Please, someone make them stop this. They stopped my automatic bank draft and refuse to accept a mortgage payment ; says I must submit payment to their Bankruptcy Department knowing that I am not in bankruptcy.

Residential Credit Solutions customer in Georgia
Oct 24, 2015

* Source: CFPB Complaint Database

Residential Credit Solutions response to complaint:
Closed with explanation

Consumer disputes how Residential Credit Solutions handled their complaint

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