Loan Care Mortgage Complaint

Loan Care Mortgage department,

VA mortgage Loan servicing, payments, escrow account Missouri

Loan Care was servicing my mortgage for The - - who I have my mortgage with. Apparently, they severed their relationship and a notification was sent out that the address had changed to where I was to send my mortgage payment. I did not receive the correspondence and have continued to pay my mortgage electronically through my bank. This month - - 2015 ) I received a collection call from The - - for - 's payment. I paid my mortgage payment on - -, 2015, and because of these - companies terminating their relationship my check was cashed by Loan Care and they will not release my funds until I provide them proof of payment from my bank. How can an organization - Loan Care - cash a check that they knowingly shouldnt? Shouldnt they reject the payment? Now, I must take my time to fix these - companies issues.