JPMorgan Chase Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

JPMorgan Chase Bank account or service department,

Checking account Problems caused by my funds being low Texas

Chase bank puts holds on all of my purchases, debit and credit. I always go to the same gas station and the debit purchase is ALWAYS on hold for at least 2 days. They have a policy of not charging overdraft fees for under $5.00 - yesterday was the day before payday, so I was going to put $4.00 in the tank like I have to do sometimes but the pump was stuck and ended up giving me $5.00 - I went to the bank branch nearby ( they are always very nice ) and they looked at the history and said that yes it should take a few days to go through and since I got paid today, there should be no overdraft fee. I have noticed that WHEN they can charge a fee for a purchase, they will have that purchase go through that same day instead of pending it for a few days. I was charged a $35.00 overdraft fee because they did n't hold this purchase like they normally do - I realize it was my fault technically for going over the $5.00 mark by - cents, but it is these overdraft fees that make it very hard to pay my student loans and other bills and lead to further overdraft fees because I am always playing catch up ... It seems like they are not playing fair by choosing what purchases to " pend '' and what ones to rush through just so they can charge a fee. Because I try my hardest to pay all my student loans and rent, etc on time, I live paycheck to paycheck and often have to rely on that & lt ; $5.00 rule - but I still have paid Chase over $200.00 in overdraft fees since -/-/- ... It is a HUGE burden on - people, on people struggling with masive amounts of student debt.

JPMorgan Chase customer in Texas
Oct 23, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with monetary relief

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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