Empowerment Ventures, LLC Bank Account Or Service Complaint

Empowerment Ventures, LLC Bank account or service department,

Checking account Deposits and withdrawals Georgia

I am a new customer at rush card and i cant access my direct deposit. I called and I got through nd was told my money was on the card and when I went to the ATM I could not access my funds. I called back and was told when the system come back up I can get my money but it has been 10 days since the system went down. I have still no been able to get my money.