Capital One Debt Collection Complaint

Credit card Communication tactics called after sent written cease of comm

Capital One Debt collection department,

Credit card Communication tactics Called after sent written cease of comm Texas

I have received correspondence from this company both by mail and by phone call. They claim too be collecting for capital one for a credit account opened -/-/- and last paid -/-/-. I told them I have no recollection of that account and even if I did, that was over 14 years ago and I 'm sure the statute of limitations has expired twice in which to collect on said account. I have asked them on the phone to cease and desist and I have returned their collection letter asking them to cease and desist. I was told today by - that the only way they cease and desist is if I were to go into there office personally and sign a cease and desist form.

Capital One customer in Texas
Oct 22, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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