Navient Student Loan Complaint

Non-federal student loan Can't repay my loan can't decrease my monthly payments

Navient Student loan department,

Non-federal student loan Can't repay my loan Can't decrease my monthly payments New Jersey

I am getting harassing phone calls from Navient. I am called about - times a day, including weekends.

Navient customer in New Jersey
Oct 21, 2015

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

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How Navient handles Can't repay my loan complaints

Created with Highcharts 4.2.3NavientComplaint HistoryComplaints12/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/2016020406080100Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3NavientCan't repay my loan85.5%9.5%4.2%0.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCan't repay my loan0.4%88.5%4.8%5.2%1.1%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
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