Western Union Money Transfers Complaint

Western Union Money transfers department,

International money transfer Other service issues Other service issues California

I did an online money transfer to Western Union in the amount of $500.00 ; which was paid through my bank and funded on-/-/15. One day after, I called just to make sure that they receive he money I wired and I was told that I can go ahead and tell the receiver in the - that the money can be picked already. My aunt who is senior citizen had been back and forth to the pick up location in - and was told that the money is " held " by the sender. I had made - other calls to Western Union and each time they told me to be rest assured that the money can be picked up already. I called again today and low and behold I was told that it 's till in progress! This is ridiculous and very dishonest not counting the hassle it caused to my family.