Dovenmuehle Mortgage Inc. Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Dovenmuehle Mortgage Inc. Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure California

I have had - short sale offers submitted to Dovenmuehle Mortgage. The first one went all the way through escrow, but when there was yet another delay on - 's part, the buyers have walked away. The mortgage company refuses to talk to me or to communicate with my real-estate agent. Their letters say I have a point of contact, but I can never get to her, and I am still receiving calls from their collection department, which I understand is illegal. I have provided all the information they have asked for on numerous occasions, but every time I attempt to contact them, they never seem to " have it in their system ''. In fact, the last representative I talked to said they have no record of any short sale offers ever having been made, which I know is a lie. I can not keep this house, I have tried for years to get it sold, but they will not cooperate. At this point, I want to just do a deed in lieu of foreclosure, they can have it, but again, nobody will talk to me.

Dovenmuehle Mortgage Inc. customer in California
Oct 21, 2015

* Source: CFPB Complaint Database

Dovenmuehle Mortgage Inc. response to complaint:
Closed with explanation

Consumer disputes how Dovenmuehle Mortgage Inc. handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more