Capital Management Services, LP Debt Collection Complaint

Credit card Communication tactics used obscene/profane/abusive language

Capital Management Services, LP Debt collection department,

Credit card Communication tactics Used obscene/profane/abusive language Oregon

I have a delinquent debt which I know is delinquent and I sincerely want to make right. The representatives called me names, belittled me, and humiliated me while others listened in. I was so embarrassed that I hung up and burst into tears. This agency also has been deceptive multiple times. The first representative offered a certain number that I called to attempt to repay, but then the company denied that the offer was made.

Capital Management Services, LP customer in Oregon
Oct 20, 2015

* Source: CFPB Complaint Database

Capital Management Services, LP response to complaint:
Closed

Created with Highcharts 4.2.3Capital Management Services, LPComplaint HistoryComplaints12/20132/20143/20145/20146/20147/20148/20149/201411/20141/20153/20154/20155/20156/20157/201510/201512/20156/20167/20160123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital Management Services, LPCommunication tactics38.7%61.3%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics4.2%71.5%1.6%20.3%0.3%2.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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