Amex Credit Card Complaint

Credit determination

Amex Credit card department,

Credit determination Nevada

I applied for a Amex Plum Card and was denied. This was based upon my being an " Authorized User with various companies that did not meet their financial obligations with Amex. - dated -/-/-, ( 17 years old ), - dated -/-/-, and - dated -/-/-. My credit was never checked by Amex. I was never the primary account holder for any of these accounts. The date of the letter was -/-/-. I received the detailed explanation by calling the - number in the letter. It should n't be legal for a credit granting company to use a primary card holder or company 's information that is responsible for an credit account against an " authorized user ''. A copy of the letter of denial is attached. Note, that it says that I was denied due to the fact that American Express cancelled your previous accounts- all of which I was not financially responsible for nor the primary and financially responsible party. Sincerely, - - -

Amex customer in Nevada
Oct 19, 2015

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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