Wells Fargo Bank Account Or Service Complaint

Wells Fargo Bank account or service department,

(CD) Certificate of deposit Deposits and withdrawals Georgia

I have placed a complaint against Wells Fargo ( case - ) in regards my Certificate of Deposit that were purchaseD under Wachovia Bank, who has since been bought by Wells Fargo, but all of the local Well Fargo branches are not able to locate the CDs. I recieved a notification that they will look into this issue but unfortunately it has been serval months since contacting them about the situation, and I still have n't been updated to the location of the CDs.