Cottonwood Financial Ltd. Payday Loan Complaint

Charged fees or interest I didn't expect

Cottonwood Financial Ltd. Payday loan department,

Charged fees or interest I didn't expect Texas

I took out a loan on -/-/-, and made the 1st two payments on time. Since then I had to take - Leave from my job to care for my spouse. I am no longer able to afford this loan, since I 'm currently not receiving pay. I have offered the Cash Store amount to settle but the agents are rude, and leave threatening messages on my phone.

Cottonwood Financial Ltd. customer in Texas
Oct 19, 2015

* Source: CFPB Complaint Database

Cottonwood Financial Ltd. response to complaint:
Closed with explanation

Company profile

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How Cottonwood Financial Ltd. handles Charged fees or interest I didn't expect complaints

Created with Highcharts 4.2.3Cottonwood Financial Ltd.Complaint HistoryComplaints5/20147/20148/20149/201410/201412/20141/20156/20158/20159/201510/201511/20153/20164/201611/201600.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Cottonwood Financial Ltd.Charged fees or interest I didn't expect95.0%5.0%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCharged fees or interest I didn't expect2.5%82.2%5.2%4.1%0.3%5.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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