Empowerment Ventures, LLC Prepaid Card Complaint

Other special purpose card Unauthorized transactions/trans. issues

Empowerment Ventures, LLC Prepaid card department,

Other special purpose card Unauthorized transactions/trans. issues New Jersey

We are on Day 5 of no access to our accounts with Rushcard. My husband 's - direct deposit is not in his account. We can not speak with anyone, we can not get a text balance and we are locked out of our accounts. Rushcard has had five days to fix this and no one is getting satisfaction. I 'm sure this is illegal and I hope there is something that can be done. Quickly.

Empowerment Ventures, LLC customer in New Jersey
Oct 16, 2015

* Source: CFPB Complaint Database

Empowerment Ventures, LLC response to complaint:
In progress

Created with Highcharts 4.2.3Empowerment Ventures, LLCComplaint HistoryComplaints10/201511/201512/20152/20163/20164/20165/20166/20169/201610/20163/20170255075100125150Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Empowerment Ventures, LLCUnauthorized transactions/trans. issues6.3%4.0%0.6%89.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnauthorized transactions/trans. issues0.1%48.3%25.0%3.2%23.0%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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