ARC Management Group, LLC Debt Collection Complaint

Other (phone, health club, etc.) Communication tactics used obscene/profane/abusive language

ARC Management Group, LLC Debt collection department,

Other (phone, health club, etc.) Communication tactics Used obscene/profane/abusive language Texas

- - was extremely disrespectful and manipulative toward me when I tried to explain to him very politely that the debt was not owed. - works for ARC Management and had zero regard for me as a human with dignity. He treated me like I was the scum of the earth. I escalated the call to his supervisor who promised to review the call. There is no excuse for yelling at me and interrupting and refusing to listen. More flies with honey than vinegar. Oh, not to mention, the debt was invalid and should n't be collected.

ARC Management Group, LLC customer in Texas
Oct 14, 2015

* Source: CFPB Complaint Database

ARC Management Group, LLC response to complaint:
Closed with explanation

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