Conventional fixed mortgage Loan servicing, payments, escrow account
Statebridge Company Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account New Jersey
My mortgage loan was originally with - Bank - in - NJ. - Bank took over - Bank in - 2015. From - to - my statement reflected no payment coming off of principal. It changed from the - Statement. In - 2015 my mortgage was sold to Statebridge LLC. I have since made - payments to them and they are no applying them and claiming I am delinquent because first they state they did not receive my - payment from - Bank and now they are claiming that I have a - loan and have to pay the accrued interest. They will not return my phone calls that I leave and I have left - messages with - Bank and they will not return my calls either. I am trying to refinance my home and Statebridge will not give my new mortgage company a payoff and they have told me they are going to hold it against my credit. Even though I have sent them four months payments and it has not been late.
Statebridge Company customer in New Jersey
Oct 14, 2015
* Source: CFPB Complaint Database
Statebridge Company response to complaint:
Closed with explanation
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