The Huntington National Bank Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

The Huntington National Bank Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Michigan

We were tricked into accepting a high interest rate mortgage with Huntington Bank. Their employee outlined a plan for us to mortgage out of our land contract, then do a cash-out refinance on the new mortgage, something we could not have done on the land contract. His advice was for us to take premium points ( a higher interest rate - on the first mortgage and use the bonus cash to pay the closing costs. We would then immediately cash-out refinance at a lower interest rate due to a points purchase, and pay closing costs as required. The net effect of this plan is to bypass rules against cash-out refinance of land contracts, and to avoid paying closing costs - times while doing so. The day before our right of rescission was to expire, the employee confirmed his plan to be correct. Even when specifically asked whether or not seasoning was required before we could refinance, the employee confirmed it was not, that we were a special exception and we could proceed as planned as soon as our right of rescission had expired. The day our right of rescission expired, the same person told us we can not proceed as he had planned due to a requirement that our loan season for - months before we can refinance ( seasoning ), that he had made a mistake and was sorry.The net effect of this trickery was that we now are stuck with a high interest rate mortgage. This person 's supervisor corroborated his plan prior to its execution and is culpable in his wrongdoing. We believe we have been intentionally tricked into this high interest rate product. This is not a hearsay situation, we have voicemail messages, text messages and witnesses ( including a notary public ) to a conversation which all prove the employee was intentional misleading for his own and his bank 's greater profit.

The Huntington National Bank customer in Michigan
Oct 14, 2015

* Source: CFPB Complaint Database

The Huntington National Bank response to complaint:
Closed with explanation

Consumer disputes how The Huntington National Bank handled their complaint

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