Financial Business and Consumer Solutions. Debt Collection Complaint

Non-federal student loan False statements or representation attempted to collect wrong amount

Financial Business and Consumer Solutions. Debt collection department,

Non-federal student loan False statements or representation Attempted to collect wrong amount California

I was told that they would settle for a certain amount and every time they tried my bank would not approve the transaction or I could not get out of the house to reload my card, as I am a -. I tried several times for them to take the money out but they kept saying that it was n't going through so they backed out of their agreement with paying $280.00 to close out the debt. When I called them today they told me that I now owed the full amount because I did n't follow through with the agreement. I told them last Friday that I was waiting for my money to clear in the bank and then I would call them. First of all this debt is from University - - who charged me for classes that I did not even take and I told them several times that I was n't able to access the classes They should have fixed it and unenrolled me from the classes. I am supposed to pay for a service I never received and I do n't think that 's fair. University - - knows that they messed up by not having the classes I signed up for available to me. How can I owe money for a service that was never rendered? And then how can the debt collection agency go back on their word simply because I told them that they 'd have to wait until the money cleared in the bank? This is not fair all the way around,

Financial Business and Consumer Solutions. customer in California
Oct 14, 2015

* Source: CFPB Complaint Database

Financial Business and Consumer Solutions. response to complaint:
Closed with explanation

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