Southwest Credit Systems, L.P. Debt Collection Complaint

Southwest Credit Systems, L.P. Debt collection department,

Other (phone, health club, etc.) False statements or representation Attempted to collect wrong amount Minnesota

Southwest Credit offered a settlement option which was fulfilled but never informed - - - that the account was settled in full. I spoke with SW - and they offered me a settlement of - which was spilt into - payments of -. First payment was taken out of my account on - and the other was taken - -. The supervisor I spoke with advised that I would get a paid in full letter after the second payment. An agent called me a couple days after the second and final payment and stated that I still owed a balance of -. I then explained to that agent that I had already settled in full. He said the account was n't closed correctly and he would close the account correctly and that I would get a paid in full letter. I never got a paid in full letter, but I id see that it was credit reported as - and zero balance. Then on October, - I got a call from a different collection agency saying I owe a balance of - and I never settled in full. I called Southwest Credit back and they said for the third time that they are sending a paid in full statement. I also called - - - and they stated that Southwest Credit NEVER reported the payments nor did they report that the account was settled. It was still showed as an open account.