Xoom Money Transfers Complaint

International money transfer Money was not available when promised

Xoom Money transfers department,

International money transfer Money was not available when promised Maryland

I tried to send $2900.00 to my cousin brother through https : //www.xoom.com- on - - 2015. According to the advertisement the money should be deposited instantly, so far they are saying the company is working on getting some status update from their partner. I am not receiving proper status update from them. I would like the money to be deposited in cousin 's account or refunded back to me ASAP.

Xoom customer in Maryland
Oct 12, 2015

* Source: CFPB Complaint Database

Xoom response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3XoomComplaint HistoryComplaints2/20143/20154/201510/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3XoomMoney was not available when promised75.0%25.0%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMoney was not available when promised1.2%75.8%14.4%6.1%1.4%1.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints