Navient Student Loan Complaint

Non-federal student loan Can't repay my loan

Navient Student loan department,

Non-federal student loan Can't repay my loan California

I was currently on a payment plan and it stopped. I have asked to renew it via e-mail and tried calling the call center, but no one is answering. I have a video when I tried to call during there specified times, but no answer. E-Mail 's going back and forth to call the call center but still no answer from the call center.

Navient customer in California
Oct 11, 2015

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

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http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
Navient
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