Advance Bureau of Collections Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

Advance Bureau of Collections Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Georgia

Advance Collection Agency accepted an invalid claim for rent overpayment from - - - ( - ) and did not provide me with valid verification of the claim. In -, 2014, - - - informed me that the check issued to me on - -, 2014, for Housing Assistance Payment ( HAP ) was an overpayment and that I had 10 days to repay $590.00 or the debt would be sent to collections. The letter did not acknowledge - own letter of - -, 2014, ( attached ) which verifies that my contract was valid on - -, 2014 and would remain in effect until - -, 2014. There was no overpayment because at the time the last payment was made, the property was still under contract. Five months later ( After I had sold the property and no longer maintained an address in - -, - sends a fabricated ledger statement with false dates to Advance Collection. Advance Collection did not investigate the claim and when I had a lawyer to call Advance Collection, there was some indication that the same staff member at Advance also worked for - - -. I disputed the claim immediately, writing to -


- -, 2014, is not valid because the contract was not cancelled until - -, 2014. The second is to Advance Collections to inform them that the HUD regional office had suggested I contact the - Commissioners about the dispute. The debt is not valid. The collection agency did not provide me with authentic and accurate verification of the debt and I was initially told by telephone that the amount was for repairs that I had not paid for. I am requesting that the negative report be removed, that relationship between Advance Collection and - - - be investigated and that Advance Collections be reprimanded for its practices.

Advance Bureau of Collections customer in Georgia
Oct 09, 2015

* Source: CFPB Complaint Database

Advance Bureau of Collections response to complaint:
Closed with explanation

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