Arbor Mortgage Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

Arbor Mortgage Mortgage department,

FHA mortgage Application, originator, mortgage broker New York

Me and my wife ( a/k/a ) - submitted an application for the refinance of our apartment building to Arbor - Mortgage, - - Arbor - in - for an FHA loan ( which was discontinued, for some reason ) and then again we submitted another application for a - loan on - with Arbor. We had submitted a $25000.00. deposit with the application. After six - 6 - months time had passed, on the - application, Arbor sent us a letter dated -/-/- which was received by us, 31 days later on -/-/- which turned us down. Later, Arbor told me that the reason was that the apartments were too small -. Arbor knew the sizes of all the apartments back in - - when we sent Arbor a rent roll which depicted other information and the sizes of all the apartments and again in - -, which again, depicted all the apartment sizes. In spite of the above, Arbor ordered an appraisal for $6000.00. and an environmental report for $4800.00. on -/-/- ( To this day we have never seen a copy of either report - My problem is that they feel that they are entitled to keep $13000.00 and only refund us $11000.00. I sent a letters to - -, CEO of Arbor, on -/-/- and I never received a reply. Upon information and belief, - -, of Arbor, and the - underwriter - - - knew the above information, full well, in - and -. Please note that - - - never signed the contract ( or agreement ). It was left blank. I feel that Arbor should refund all of my $25000.00 plus interest @ 9 %. fact that Abor never signed

Arbor Mortgage customer in New York
Oct 10, 2015

* Source: CFPB Complaint Database

Arbor Mortgage response to complaint:
Untimely response

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