Ocwen Mortgage Complaint

Conventional adjustable mortgage (ARM) Credit decision / Underwriting

Ocwen Mortgage department,

Conventional adjustable mortgage (ARM) Credit decision / Underwriting California

Dear -, I am just writing back to let you know that I have not received a response to my complaint at Ocwen Loan. I have submitted my letter of complaint last - -, 2015. As of today I have not received anything from them aside for letter stating that my case is still open. My case number was -. I apologized that I have to write you again for follow up. I am just very concern about this lack of response coming from Ocwen Loan. My bankruptcy case was discharged last - -, 2015. As of to date, they have not updated their records. I am still on bankruptcy on their records. They have not done anything inspite of my multiple calls to them and letter from my lawyer. The sad part, I can not refinance to a better rate because they are not updating my records and there credit report on me. In short, I am still not moving after 6 years after the bankruptcy. All my records has already been faxed to you through my previous letter. Thank you very much for your very kind assistance. Sincerely, - - -

Ocwen customer in California
Oct 09, 2015

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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