Professional Recovery Management Debt Collection Complaint

Medical Cont'd attempts collect debt not owed debt was paid

Professional Recovery Management Debt collection department,

Medical Cont'd attempts collect debt not owed Debt was paid Michigan

-/-/-, I received medical services from - -. On -/-/-, I paid the debt via my - credit card ( see endoscopic - ). On or around -/-/- I was contacted from the billing office stating that they had not received payment ( although it was made via credit card on -/-/- ). Since that time I have contact my credit card company ( - ) and supplied - - with copies of the relevant statements, including authorization numbers, claim number, etc. to no avail. On or about -/-/-, the bill was turned over to Fox Collections. I have spoken with - Fox representatives and supplied them with the relevant information and they have chosen to contact TransUnion and issue a non payment derogatory remark on my credit report. Fox collections contends that the provider was not paid because there is a 'denied amount ' indication on MY - statement ( - - ), when in fact this denial was NOT denial of the charge to the provider, but a denial of my - claim which I was required to satisfy myself with -. In fact, if this was a denial to the provider, they would be able to provide


endoscopic anesthesia.txt '' document outlining all the transaction details including the E-ACT date, time and authorization number of the payment ( provided by payflex credit card company ). The - '' document which is MY copy of the original - statement showing the - transaction. The Fox Collections.pdf '' document is a copy of the collections agency letter.

Professional Recovery Management customer in Michigan
Oct 09, 2015

* Source: CFPB Complaint Database

Professional Recovery Management response to complaint:
Closed with explanation

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