JPMorgan Chase Mortgage Complaint

JPMorgan Chase Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Texas

I received my mortgage loan -/-/- and refinanced -/-/-. The mortgage showed on my credit report until then but dropped off after the refi and I was n't told this was going to happen. I 've had over 4 years of on time payment history that is n't reflecting and I would like it back on my report. I called Chase who told me to call the - reporting agencies. I called and they 're all telling me they can only report what 's given to them and if Chase does n't provide the info, then they can not report. Do I have any options at this point?