Caliber Home Loans, Inc Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Caliber Home Loans, Inc Mortgage department,

FHA mortgage Loan modification,collection,foreclosure New York

To avoid foreclosure -/-/- Caliber Home Loans offered us a loan modification contract in which we had to pay 3 monthly trial payments of a certain amount, on time every month. We made our payments on time and the modification never happened. They sent us another agreement and another and another over the course of a year. When we went to make our payment for -/-/-, the person on the phone said that the home had been foreclosed on and sold on -/-/-. We had been led to believe that we were making monthly payments and working towards a modification when in reality CaliberHome Loans did what is known as dual tracking '' and sold our home out from under us with no notification, no monthly statements breaking down our payments, no copies of the contract we signed, and no effort to make the modification we had been promised happen.

Caliber Home Loans, Inc customer in New York
Oct 08, 2015

* Source: CFPB Complaint Database

Caliber Home Loans, Inc response to complaint:
Closed with explanation

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