Discover Student Loan Complaint

Non-federal student loan Can't repay my loan

Discover Student loan department,

Non-federal student loan Can't repay my loan New Jersey

-/-/- my balance at Discover Student Loans was roughly $ -. Since then I have paid about $ - in total payments ; $ - towards interest and $ - to principal. -/-/- my pay off balance is roughly $ -, not sure how $ - of payments resulted in only $ - reduction of the total balance. I have taken every action to help me lower all expenses and maximize my income, but still struggle to pay the min. monthly payment of $850.00. Other loan servicers like - - and - have helped me lower my interest to help me with my overall balance. - - provided rate reduction programs which brought my interest from 11 % to 3-4 %, but Discover claims they are legally obligated to not change the terms on my loans? As an -- yr old I was told after 24 payments I could have my co-signer released from my loans, but now Discover is claiming after 24 months I can


not default I have had to put a lot of expenses on credit cards. Doing this has caused my credit score to drop because of high utilization rates ; this hinders me from being approved for loan consolidations. I have applied for consolidation through various different banks and credit unions ( before high revolving credit issue ) but was turned down because loan amount is too close to principal amount. '' How I am supposed to go to a 3rd party, as Discover is so willing to suggest, if I wo n't get approved? My co-signer makes about $ - a yr and with this original Discover Student Loans balance on their credit it is unlikely we get approved for another $ - loan. I need help in understanding how Discover is allocating my payments? At this rate I do not feel as if my loans will be paid off in the term. I would like Discover to help me reduce interest rates for a short time to help me lower principal so I can qualify for a 3rd party loan consolidation.

Discover customer in New Jersey
Oct 08, 2015

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

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https://www.discover.com/
224-405-1747
[email protected]
P.O. Box 30943 
Sale Lake city UT 84130
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