Discover Credit Card Complaint

Billing statement

Discover Credit card department,

Billing statement Oklahoma

Discover Card Services failed for 3 months in a row to send me a billing statement or notification for $14.00 and $16.00 charges to my physical address or email, - which I did not authorize on this card. ( Formerly carrying a $0.00 balance for years! ). When I called their Representative about them not sending me any kind of statement of account, I was told that Sorry, but there 's nothing we can do about it, you were late paying ''. I 've been a Discover cardholder since - with no late payments. I would not risk ruining my good credit by not paying $14.00 and $16.00 statements. Very poor business etiquette by Discover.

Discover customer in Oklahoma
Oct 06, 2015

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Consumer disputes how Discover handled their complaint

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Contact Discover

https://www.discover.com/
224-405-1747
[email protected]
P.O. Box 30943 
Sale Lake city UT 84130
Discover
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