Dovenmuehle Mortgage Inc. Mortgage Complaint

Dovenmuehle Mortgage Inc. Mortgage department,

VA mortgage Loan modification,collection,foreclosure Maryland

Due to financial hardship contacted - to obtain mortgage assistance in - 2015 *before mortgage was late. Submitted workout package in - 2015, received misleading information from Loss Mitigation Department advising that account must be - months past due prior to approval. - -, 2015 received denial for forbearance, repayment plan or any other type of assistance. On -/-/2015, Submitted 1 month payment. Received no calls or correspondences. I checked account via online and noticed that it was not credited. Contacted - and was informed that it was returned by - via USPS mail on -/-/2015. I continuously called every day to check on the status and they repeatedly stated it was returned on -/-/- via USPS mail. It was credited to my bank account on -/-/2015. Then, - demanded - months payment by -/-/2015 to stop acceleration process. Payment made on -/-/2015 ( $3600.00 -. - sent certified letter stating that they are going to foreclosure on our home and demanded another $4000.00 to avoid foreclosure. Documentation provides - different toll free numbers for assistance. Called all - numbers and each number is to a different company : Dovenmuhle or -. Receiving phone calls up to - - a day. Answer each call and the representative tells us to disregard call. I would like resolution and an honest answer from - and Dovenmuhle on what is the status of the account and if they plan on working with an active duty service member on a repayment plan. I 'd appreciate a cease to the threatening daily letters and phone calls considering that I have met all of their demands to date and unfortunately they have not honored their agreement.