BBVA Compass Bank Account Or Service Complaint

BBVA Compass Bank account or service department,

Checking account Making/receiving payments, sending money Texas

In -, a withdrawal was debited from my checking account each month by a name unknown to me. The withdrawals were suspicious because the amount of money and the dates were different each month. After several months of this I called my bank to tell them I did n't recognize these charges. I was told that I would have to contact the payee in order to stop it because I was the - that authorized it. I could n't find any contact information on the company and did n't know what to do. I eventually filed a dispute and had to close that account in order to stop the debits. During that year this fraudulent company had taken a total of $630.00 from my account. The bank reimbursed me for - of those debits as well a - notices admitting that it was the banks error. They would only reimburse me $110.00 of the $630.00 that was taken. After opening the new checking account I began accruing Over Draft Fees. It became like clockwork each month - day before my retirement check of a mere $480.00 would be eaten up by these fees. During - - - - -, I was charged $1600.00 for Overdraft and Insufficient Funds. Since then, I have gotten so far behind that it 's impossible for me to pay all of these fees and catch up. They have charged me at least another $3000.00 in Overdraft fees since - -. I am attaching a letter that I had my attorney write to them and the documents with proof. It is because of their error which they admit to, that caused the charges in the first place. Please help me get my money back!