Experian Credit Reporting Complaint

Credit monitoring or identity protection problem with fraud alerts

Experian Credit reporting department,

Credit monitoring or identity protection Problem with fraud alerts Washington

There 's a chicken-and-egg problem with setting up long-term fraud alerts on my accounts. It is impossible to put a long-term fraud alert on an account without also supplying a law enforcement evidence of a problem. The problem is that there is n't a problem *yet*. There 's a poster on the door of my post office that says mail was stolen from there. There 's a notification from - and - - and others that say that my information has been stolen. Yet that 's still not enough to lock down my credit accounts? I have to wait until my life has been wrecked to put some security around my credit accounts? That does n't seem right. I have to pay $30.00 to the credit monitoring companies to freeze my accounts ... but the companies get hacked are n't selling security freezes ... they 're selling worthless credit monitoring services, instead. In **ANY** case, the credit reporting agencies are benefiting. This does n't seem right. Especially when, in the latest hack, it was the credit agency themselves that lost my data.

Experian customer in Washington
Oct 02, 2015

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with explanation

Consumer disputes how Experian handled their complaint

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