Navient Debt Collection Complaint

Non-federal student loan Improper contact or sharing of info contacted employer after asked not to

Navient Debt collection department,

Non-federal student loan Improper contact or sharing of info Contacted employer after asked not to Georgia

I work for a franchise. I received an message from a franchise with the same name, but not my office, that they had received a call for me and sent me the voicemail. I promptly called back, and verified my information with the company. They proceeded to tell me that this was a debt collection call. I have informed them multiple times to not contact me at work. They have my address, my cell phone, my spouses cell phone, and my home phone number on file.

Navient customer in Georgia
Oct 01, 2015

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with non-monetary relief

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http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
Navient
Navient

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