The Huntington National Bank Bank Account Or Service Complaint

Checking account Making/receiving payments, sending money

The Huntington National Bank Bank account or service department,

Checking account Making/receiving payments, sending money Pennsylvania

This is about Huntington National Bank, I have had to file - - cases against them for what started out as fees that should n't have been charged on - accounts. Then - started taking out money and overdrafting the accounts, and a block was put on them so they could n't withdraw any money, they were taking direct debits that were n't authorized. Then I started to get harassed by customer service employees, they would no longer help me on the phone, and my contact person for the - cases started harassing me. Once this started, the - block was taken off of the accounts and many transactions that did n't even make sense and a lot of fees were going on, and were not being credited back, the - was no longer able to get anywhere with the contact. He refused to issue anymore refunds to any of our accounts. It did n't matter that these were fraudulent charges, and unauthorized charges. I had opened - accounts to just be - accounts for my mom and myself, and charges like crazy and fees were going through those as well as the bill accounts. There were many times we


and charges that were put through on already negative accounts. Mostly because of - being allowed to take whatever they want. I opened a case with - on Sunday that covers all of - through today of the fraudulent charges being put through. I have repeated my case over and over, and I no longer get help this has me so upset and worried, we moved to a new bank, and I want these accounts to be at - and closed that 's what I 'm asking for now, I do n't want this to be sent to collections for charges and fees that are n't our fault to hurt our credit. Please do n't back down from this company and see what they are doing with these accounts. the contact in question, tried to call me after the case was closed, he is the - harassing me, he has been spoken to, and not supposed to contact me, I do not want harassment from him and the bank employees to continue, Please stop him as well. I 'm becoming afraid of what he is doing possible to the accounts because he has direct access to them, and what he may do to me in a harassment manner, he has my address, and my state is right next to his. I just want this all over with, and the accounts closed. This has been a horrible experience, the - recommended that I contact you this time.

The Huntington National Bank customer in Pennsylvania
Sep 29, 2015

* Source: CFPB Complaint Database

The Huntington National Bank response to complaint:
Closed with explanation

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