Duvera Billing Services, LLC Consumer Loan Complaint

Installment loan Managing the loan or lease

Duvera Billing Services, LLC Consumer loan department,

Installment loan Managing the loan or lease Nevada

I got financed by DUVERA finance also known as easy pay for - dollars so I could buy my kids a puppy. The pet store clerk was misleading about the interest rate and when i advised i was - military he assured me that would be handled appropriately. ( i should have verified before i signed the contract ) I am now paying 189 % interest on my loan. When I called duvera they were rude and said that they do not have to lower my interest rate at all and they based it all on a loop hole. The woman i spoke to said SCRA didnt apply in my case and went on about a bunch of different contracts. She even laughed and said to go ahead and speak to my legal office because they dont care im - and they know the law. I paid - on my loan and only - has actually gone to pay off my dog. They threw a bunch of legal jargon at me that I did n't understand which was probably to confuse me and it did. I called to see what it would cost to pay off the loan next month and they gave me a balance of - dollars. I am so upset with this company. I am a single mom of - who is - and I feel like I have been scammed and taken advantage of.

Duvera Billing Services, LLC customer in Nevada
Sep 29, 2015

* Source: CFPB Complaint Database

Duvera Billing Services, LLC response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more