Brookshaw Management, LLC Payday Loan Complaint

Payment to acct not credited

Brookshaw Management, LLC Payday loan department,

Payment to acct not credited California

Received a threatening call on -/-/15 telling me my card declined. I told him that could not be possible because there was $3000.00 in the account so there was no reason my payment would decline. He went on talking about you have - in the bank and all your paying us is a $50.00, I explained to him that I 'm a single mother and I have a mortgage to pay along with other expenses but I am paying. He then went on and on, at this point I called him out his name and told him look its too early in the morning for all of this and I just lost my grandfather and I was really not in the mood. I was doing the best that I could. He continued to talk mess and told me he was taking me to court. I said take me to court for what ... you have the correct account and I am making payments. he then kept threatening me I called him - & ( and hung up. I called back to get someone else but he kept answering the next 3 times being petty and said see you in court and not to call there. I finally got a Manager on my - attempt of calling back. They ran the card again they had and the payment went through just fine like I knew it would.

Brookshaw Management, LLC customer in California
Sep 29, 2015

* Source: CFPB Complaint Database

Brookshaw Management, LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Brookshaw Management, LLCPayment to acct not creditedSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AveragePayment to acct not creditedSource: Consumer Financial Protection Bureau

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