Wells Fargo Student Loan Complaint

Wells Fargo Student loan department,

Non-federal student loan Can't repay my loan Pennsylvania

I attended - University in -, PA. I am filing this complaint with the - as well as Wells Fargo in hopes that something will be done about this process before legal action is taken. I am currently making the minimum monthly payments on my student loans which I consolidated with Wells Fargo in hopes that I would get a lower interest rate and/ or payment. My payment is $320.00 per month, and while this may be affordable to some people, I only make $35000.00 a year. I ca n't afford to pay for this loan payment on top of all of my other bills, utilities and student loan payments. I tried to get forbearance for my loans at the beginning of the year. I called and asked to have the forms sent to me in -. I waited 2 weeks, and nothing was sent. I called again in -. Again I waited, and nothing was sent, I called again, and finally received the forms in the mail. I was told that if I was granted the forbearance, then the past due balance on my loans would be


because my credit score had taken a major hit due to these loans, and I was in the process of getting reviewed for a home equity loan. Because of the bad information that I was given by Wells Fargo, my credit score is extremely low because I can not afford to pay the past due payment, my home equity loan was denied, and I am forced to continue to accrue late fees, and penalties. I hope that your representatives will be more honest with the process in the future, and I also hope that you will make the process shorter for payees who need payment assistance. I have made every reasonable effort to resolve this issue, but Wellso Fargo will not accommodate any of my requests.