EZCORP, Inc. Payday Loan Complaint

Charged fees or interest I didn't expect

EZCORP, Inc. Payday loan department,

Charged fees or interest I didn't expect Texas

The interest is 782 % they already in one month took $290.00 with only - to my loan principle. I borrowed - However. the issue is that I was given false information on the payment amount. I was told that my payment was going to be $100.00 each of my pay period in which I agreed. But in reality ONLY the first payment was going to be $100.00 and all the ones were going to increase to $190.00 each pay period. Which is totally insane! I would have rejected the loan if they would have given me that info in the very beginning! I do not have any paper documentation because I saved the email - - had first sent with all the information and It has disappeared from my box. But I am willing to swear under oath that he had sent me the information indicating the payments of $100.00 NOT $190.00. - became very verbally hostile when I questioned their false tactics. He then added more fee 's to my balance for asking him to take out the remaining - on the next pay period. ( I had to borrow the money from family members so I can get out of this terrible situation. )

EZCORP, Inc. customer in Texas
Sep 29, 2015

* Source: CFPB Complaint Database

EZCORP, Inc. response to complaint:
Closed with explanation

Consumer disputes how EZCORP, Inc. handled their complaint

Created with Highcharts 4.2.3EZCORP, Inc.Complaint HistoryComplaints12/20131/20142/20145/20148/20141/20153/20158/20159/201500.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3EZCORP, Inc.Charged fees or interest I didn't expect41.7%50.0%8.3%ClosedClosed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCharged fees or interest I didn't expect2.5%82.2%5.2%4.1%0.3%5.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints