EverBank Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

EverBank Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Oregon

In - of - I moved into my first home. Everything was going great until around - of -, I was slowly getting behind on my mortgage. By early -, I was told by my mortgage company that I could qualify for a mortgage modification loan, they granted me payments that were lower pending finalization of my paperwork. I had to jump through hoops to get the modification paperwork done. In the mean time I paid a lesser amout on my mortgage for 3 months. After receiving all my paperwork, they informed me that I did n't qualify for the mortgage modification program and therefor I was now even further in debt to them and that my payments would be going back up to the original amount. Once everything was said and done I was nearly $6000.00 behind, living on a very tight budget I was unable to come up with the money. Eventually my house was repoed and sold at auction. Because of this ordeal my family of - was forced to live in a mobile home for 2 years making every effort to catch up and clean up my credit in order to rent.

EverBank customer in Oregon
Sep 28, 2015

* Source: CFPB Complaint Database

EverBank response to complaint:
Closed with explanation

Consumer disputes how EverBank handled their complaint

Created with Highcharts 4.2.3EverBankComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201411/201412/20141/20152/20154/20155/20156/20157/20158/20159/201511/20153/201605101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3EverBankLoan modification,collection,foreclosure87.1%1.1%0.8%0.6%8.7%1.7%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure0.2%7.4%6.9%0.6%2.6%0.9%80.5%0.9%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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