USAA Savings Bank Account Or Service Complaint

USAA Savings Bank account or service department,

Savings account Deposits and withdrawals Georgia

On - occasions, an individual named - - -, withdrew over $2900.00 from our USAA savings account, into his - - investment account. We contacted the FBI, Federal Trade Commission, and our local police department. They are helping with the situation. But, both USAA and - - has been uncooperative with investigating how an unauthorized funds can be wired from our account. We have the name, and the last four digits of his account with - -, -. We informed the - - personnel, - -, of this information and the was extremely unprofessional, and rude. When we told her of the information from our account on the individual, she said they could not find the individual due to the size of the bank. As a Retired - - - - -, Media outlets would contact me requesting information on a soldier with limited information. The - being much larger than - -, never caused me problems locating the individual, whether they were in the United States or in the theater of operation. I know that with a full name and the last four of an account number, a database can initiate a query and locate this person. - - would not attempt to assist.