Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine
North Shore Agency, LLC Debt collection department,
Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine California
I paid for a ( 1 ) year membership with the - - - ( - ). Part of the membership benefits was a paid by - '' ( 1 ) year subscription to - - - - ( - ). I received the appropriate number of magazine issues ad then they stopped being shipped due to the - membership not being renewed. Two months went by without any problems. In - 2015, I received a collection notice from North Shore Agency ( NSA ) on behalf of - to collect a debt of $16.00 for the - issues that I had received as part of my - membership. At no point prior to receiving the collection notice was any kind of billing or invoice ever sent from either - or the - to me stating that I owed money ( being it would have been the - 's bill, not mine ) for those magazines nor did I receive any correspondence asking if I wanted to assume the - debt to - by
which has been archived if you need to posses it ( dated - -, 2015 ). No phone call to me was ever placed. The - email stated that they have absolved me of having to pay for any previous or current issues and if I had any other problems to contact them. The email did not address whether they had contacted NSA or conducted and action protecting my credit rating. On - -, 2015 I received a second collection notice from NSA that took a decidedly condescending tone ordering me to pay the $16.00. On that same day, I responded to the - - - email explaining that I had received a second letter despite the release of charges by -. I also stated that - failed to do - things : 1. Forward info to NSA and recall the collection ( assuming NSA was n't just ignoring the notification and 2. the failed to call me in a timely fashion to prevent this from being exacerbated because of the time in between emails. I then advised by email both - and NSA that if I did not have full resolution to include fixing my credit which took a - point loss due to this problem in ( 5 ) business days which would have been - -, 2015 I would report both companies to the FTC and any other agency that is designed to ensure companies are in compliance with regulations.
North Shore Agency, LLC customer in California
Sep 27, 2015
* Source: CFPB Complaint Database
North Shore Agency, LLC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.northshoreagency.com/ |
| Phone | (866) 848-2121 |
| [email protected] | |
| Address | 270 Spagnoli Rd Ste 110 Melville NY 11747 |
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