Advance America, Cash Advance Centers, Inc. Payday Loan Complaint

Received a loan I didn't apply for

Advance America, Cash Advance Centers, Inc. Payday loan department,

Received a loan I didn't apply for Missouri

On -/-/15 I noticed an unauthorized deposit in my checking account in the amount of $800.00 from Kickstand Lending. I never heard of Kickstand lending, I have not applied for a payday loan, I did not sign any loan documents either with a wet signature or electronic signature and I certainly did n't give them authorization to access my checking account. My bank is disputing the deposit at this time. I also just checked my credit report and a company by the name of - - - at - - - - requested my credit history on -/-/2015 on behalf of Kickstand Lending. I did n't authorize this either. I googled Kickstand Lending and found an email address for them ... wrote them about the situation and they said the loan was requested on -/-/2015 from an IP address of - ... when I traced this address, it 's in - ... I 'm in - and have n't traveled anywhere outside the region in the last five years.

Advance America, Cash Advance Centers, Inc. customer in Missouri
Sep 25, 2015

* Source: CFPB Complaint Database

Advance America, Cash Advance Centers, Inc. response to complaint:
Closed with explanation

Consumer disputes how Advance America, Cash Advance Centers, Inc. handled their complaint

Created with Highcharts 4.2.3Advance America, Cash Advance Centers, Inc.Complaint HistoryComplaints4/20147/201410/201411/20146/20159/20153/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Advance America, Cash Advance Centers, Inc.Received a loan I didn't apply for100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageReceived a loan I didn't apply for6.4%80.0%2.0%6.6%0.2%4.9%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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