Enova International, Inc. Payday Loan Complaint

Charged fees or interest I didn't expect

Enova International, Inc. Payday loan department,

Charged fees or interest I didn't expect Nevada

I had a loan in place, I called on -/-/2015 to confirm the process of paying off my loan on my due date of -/-/2015. I was told to execute an extension online ; so that my interest payment would be deducted from my account on Friday and thane I had 24 hours from that deduction to pay off the principle to prevent additional loan fees from reaccuring. I did exactly that ; but when I called in the morning approximately 6 hours after my $250.00 fee payment was deducted, they tried to make me pay an additional $250.00 loan fee. This company practices are illegal in the state of Nevada and should not bee allowed to operate here. After I informed them as to my position in this state and knowledge of the law, they then told me they would allow me to make the payment on just the principle as a courtesy. I made it clear that they broke the law and was not extenuating a courtesy. Les knowledgeable consumers would had and are most likely being scammed by this process.

Enova International, Inc. customer in Nevada
Sep 25, 2015

* Source: CFPB Complaint Database

Enova International, Inc. response to complaint:
Closed with explanation

Consumer disputes how Enova International, Inc. handled their complaint

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Contact Enova International, Inc.

https://www.enova.com/
(312) 568-4200
[email protected]
175 W Jackson Blvd Ste 1000
Chicago IL 60604
Enova International, Inc.
Enova International, Inc.

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