Capital One Credit Card Complaint

Capital One Credit card department,

Credit determination California

This is my - time submitting this complaint:1st submission for dispute : Merchant : -Dispute : I requested for Capital One to investigate the merchant and their breach of service. - I supplied all supporting document that is clear and concise to the merchants scam - Documents included in the submission that supported that there was No Service '' provided. Furthermore, it is against the law for a merchant to hold onto a retainer fee for liquidated damages - ) Result:1. Capital One validates in their decision the illegal use of signature ( forgery ). By upholding this ruling Capital One fails to comply with the Fraud Liability Policy mandated by the FTC2. Capitol One acknowledges and validates the use of fictitious documents used to support the merchants case. This also fails to comply Consumer Protection Laws that protect me from merchant scammers such as - Who Falsely Promise to Provide Services '' - FTC Statue