NetSpend Corporation, a TSYS Company Prepaid Card Complaint

General purpose card Unauthorized transactions/trans. issues

NetSpend Corporation, a TSYS Company Prepaid card department,

General purpose card Unauthorized transactions/trans. issues Texas

Around the the first of - i discovered that - of my accounts with NETSPEND had been compromised. during the a job almost - dollars been charged spend out over - transactions, I offcourse disputed the transactions and was told they would investigate and in 10 business days if the disputes were not resolved they would provide a provisional credit until the investigation was completed. last week week i called to ask if any addition information would be needed and asked if i should file a police report. i was told nothing else was needed and i would credited back the funds on the - well to make a long story short netspend just closed my account said that - charges from - different venders were all validated and i could could do nothing. AND WOULD NOT EVEN GIVE ME A REASONNETSPEND REALLY LOOKS OUT FOR THERE CUSTOMERS. I HAVE BEEN THEIR CUSTOMER FOR 3 YRS. I USED THERE SERVICES TO PURCHASE MY MATERIALS AND PAY BILLS BECAUSE I FELT IT WAS SAFER BECAUSE IVE HAD MY BANK ACCOUNT INFO STOLEN BEFORE. BUT I WAS JUST TREATED LIKE COMPLETE TRASH.

NetSpend Corporation, a TSYS Company customer in Texas
Sep 23, 2015

* Source: CFPB Complaint Database

NetSpend Corporation, a TSYS Company response to complaint:
In progress

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more