Northstar Location Services, LLC Consumer Loan Complaint

Vehicle lease Problems when you are unable to pay

Northstar Location Services, LLC Consumer loan department,

Vehicle lease Problems when you are unable to pay Texas

In 2007, I had leased a vehicle through -. At the end of the lease terms, I requested to continue ownership and make payments on the vehicle since the car company was no longer in business ( - ). My request was refused. I surrendered the vehicle at the company 's request and continued to make payments. I fell behind on payments since I needed a vehicle to get around ( based on my location and - ), I entered into another car loan agreement. When I began to remit payments on the surrendered vehicle, my payments were refused and returned electronically by my bank, as I was advised that my account had been closed and charged off. Subsequently, I was contacted by an outside collection agency regarding the balance. I made payment arrangements with the - and had submitted payments as agreed. Sometime after I was sending payments, my payments were being returned to me by my bank - after contacting the outside collection agency regarding the returned payment, the - advised that they no longer had my account and I needed to contact the company, Ally. I contacted -, and the representative advised that they did not have access to my account since the account was closed/charged off. This left me at a disadvantage to remit payments. As a result, my credit score plummetted as - and the collection agency reported that I had defaulted on my payments. I attempted to resolve the debt, but the payments continued to be refused. Recently, I have been contacted by another outside collection agency requesting a different amount from the original balance. I have requested detailed information from them including, but not limited to information on how they came up with the amount they are trying to collect, verification that the statue of limitiation has/has not expired, proof they are authorized to collect in my state, which they have not provided. They only sent a copy of the lease agreement and a statement with a different amount that they are attempting to collect.

Northstar Location Services, LLC customer in Texas
Sep 22, 2015

* Source: CFPB Complaint Database

Northstar Location Services, LLC response to complaint:
Closed

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